Return and Refund Policy

Claim returns or refunds within 14 days of the original date of purchase. No refunds will be entertained after 14 days. 

You can claim a refund if the purchased product isn’t a part of the non-exchangeable item list and you have received:


  1. A wrong product that is unused, includes all the tags, and in original and undamaged packaging.


  1. A defective or damaged product. For consumer electronics, open items will only be accepted if they are different from the displayed picture or description.


iii.         In case of placing a wrong order, mixing up orders, or change of mind, we will accept the return only under the following conditions:


  1. The product is in its original sealed or closed packaging and isn’t damaged or tampered in any way. In any condition, the seal of the product must be intact.
  2. Apparel and other fashion products must be in their original packaging or box and include all the original tags.
  3. For all other items (including accessories), returns and refunds are accepted if they aren’t in damaged or unbroken original packaging.


  1. All the refunds will be issued once the returned product gets inspected and cleared for any tampering or damage.

For further information, please get in touch with our support team at 1234567890 in the US or email us at

Refunds (if applicable) 
After a complete inspection, we will send you an email to notify you if your claim is approved or rejected. 
In case of approval, funds will be credited to your credit card or original method of payment, within a specified period. 

Late or missing refunds (if applicable) 
In case the funds aren’t transferred after the specified date, make sure to check with your bank first. 

If you’ve already done this, get in touch with us at

Sale items (if applicable) 
Only regular priced items will be returned. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: U T Marketing, 150A Butterstile lane, Manchester, M25 9TJ, United Kingdom. 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

To return your product, ship it at the following address: U T Marketing, 150A Butterstile lane, Manchester, M25 9TJ, United Kingdom 

In case of a return, you are required to pay the shipping charges. Else, the cost of return shipping will be deducted from your reimbursement. 

The shipping time varies as it largely depends on your location and time zone.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance to ensure it arrives in optimal condition.


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